Education-University

2005-2009 : PhD II. Tourism Science. University of Perpignan Via Domitia (UPVD), France. 10 July 2009.

2001-2007: PhD I. Tourism Management. Dokuz Eylul University, Izmir-Turkey. 04 December 2007.

1998-2001 MSc. Tourism Management. Dokuz Eylul University, Izmir-Turkey. 25 July 2001.

1993-1998: BA. Tourism Management. Dokuz Eylul University, Izmir-Turkey.

Academical works in chronological order:

OTER, Z. 2001. The Role of Incentive Travels in Developing Domestic Tourism. Unpublished Master’s Thesis, Izmir – Turkey : Dokuz Eylul University, Institute of Social Siences. Supervisor: Prof.Dr. Alp TIMUR. (Turkish content)

OTER, Z. 2001. Tourism From Yesterday to Today. Yakamoz Magazine of Culture, Arts and Ideas. Year: 3, No: 3, April 2001, pp. 9-10. (Interview realized by Munir Erdogan and Harun Bayat) (Turkish Content)

OTER, Z., O. Tutuncu. 2001. Quality Function Deployment in Tourism Enterprises: A Hypothetical Approach for Travel Agencies. Dokuz Eylul University Journal of Institute of Social Sciences, Vol. 3, No. 3: 95-117. [english summary and turkish full text )

OTER, Z. 2002. Incentive Travel Perceptions of Turkish Travel Agencies Based In Izmir  ITC 2002 First International Tourism Congress. November 20-23 - Famagusta , Turkish Republic of Northern Cyprus. Eastern Mediterranean University - Dokuz Eylul University. (Full text in proceedings pp. 750-770.) (english content)

OTER, Z. 2003. Use of Historical and Cultural Spaces in Incentive Travel Organizations: An Evaluation on Izmir City. IV. National Tourism Symposium: The Place of Turkish Tourism in Global Tourism in Respect to Historical and Cultural Attractions (December 18-19) Izmir: Dokuz Eylul University The Research and Application Center of Regional Development and Management Sciences (DEUBIMER). (full text in proceedings book, pp.138-162). (turkish content)

OTER, Z. 2004. The Importance of Tourism Education. Panel Organized by Marmara Fair and Exhibition at BIZTURIZM Fair. December 09, Izmir. (Invited speaker: presentation at the panel) (turkish content)

OTER, Z., O. N. Ozdogan. 2005. Destination Image among Cultural Tourists: The Case of Selcuk-Ephesus. Anatolia: Turkish Journal of Tourism Research, Vol. 16, No. 2, (Fall): 127-138.                                                                            

OTER, Z. 2005. Travel Agencies and Tour Operators in European Union and Turkey: Developments since 1996. December 26, Izmir-Turkey: DEU Izmir Vocational School Department of Tourism. (Invited speaker: panel presentation). (Turkish content)

RICHARDS, G., C. Queiros. 2005. ATLAS Cultural Tourism Research Project 2004 Survey Report, Barcelona: ATLAS. [project partner from Turkey] (english content)

AMIROU, R., Z. Oter. 2006. Imaginary of Cultural Tourism. (Translation french/turkish), SOID Journal of Travel and Hotel Management, Year 3, No 1. pp.29-33.

OTER, Z. 2006. Contribution of Travel to Cultural Change. Hopstaken Bedrijfsadvies What Is Wisdom? Newsletter Series, No:5, (October), p.16. (short essay in english) http://www.scribd.com/doc/13071102/What-is-Wisdom-5

ICOZ, O., B.S. Yilmaz, Z. Oter. 2006. Cultural Tourism: Turkey’s Competitive Sustainable Advantage in Global Tourism and Propositon of a Model. Turkish Association of Travel Agencies (TURSAB) Report submitted for Cultural Tourism Project Competition, İstanbul - Turkey. (turkish content)

OTER, Z. 2006. Supports to Domestic Tourism in European Countries: The French Case. II. Egirdir National Symposium of Tourism (November 09-12), Egirdir-Isparta: Suleyman Demirel University, Egirdir Vocational School. English summary and turkish full text in proceedings book, pp. 41-49.

OTER, Z. 2006. The Knowledge of Etiquette in Venue Management. Dokuz Eylul University On-the-job Training Programme of Personnel of Social Facilities, Seminar. September 10, October 3 - Dokuz Eylul University Sabanci Center, Konak - İzmir. (turkish content)

ICOZ, O., Z. Oter. 2007. The Management of Tour Operators and Travel Agencies in Tourism Business. in General Tourism, (ed. Orhan Icoz), Turhan Kitabevi, Ankara, pp. 77-98. (book chapter, turkish content)

OTER, Z. 2007. Tourism Transport. in General Tourism, (ed. Orhan Icoz), Turhan Kitabevi, Ankara, pp. 53-75. (book chapter, turkish content)

OTER, Z. 2007. Travels with Interrail Programs. Invited speaker to Live Conversation Session on Radio TRT-1, Turkish National Radio and TV Corporation. Name of Programme: Yorum Var. Date: 20.07.2007, Friday. Hour: 12:00. Duration: 50 minutes. Media Producer: Mr. Cumhur Ozmakinaci. (turkish content)

OTER, Z. 2007. Contribution of Veawing and Organic Farming Activities to the Tourism of Kizilcaboluk Destination. Workshop organized by Kizilcaboluk Municipality, Governorship of Tavas District, Simedya Publishing, SOID Journal. August 24-25 - Kizilcaboluk Town, Tavas-Denizli.

OTER, Z. 2007. Contributions of Tourist Guides to the Marketing Information Systems in Travel Agencies: The Case of Aegean Region, Unpublished Doctoral Thesis, Izmir: Dokuz Eylul University Institute of Social Sciences. Supervisor: Prof. Dr. Ige PIRNAR. Defended 04 December 2007.

OTER Z., O.N. Ozdogan, T.V. Thanh. 2008. The Valorisation of Aegean Sea as a Cross-Border Space between Turkey and Greece. Colloqium of Tourisms Heritages Identities and Territories, University of Perpignan Via Domitia, CIDOB Foundation, University of Barcelona, University of Paul Valery, April 3-4-5 – Perpignan, Languedoc Roussillon-France. (English, spanish summaries and full text in french published in proceedings book)

OTER, Z. 2008. “Contributions of Tourist Guides to the Marketing Information Systems in Travel Agencies: The Case of Aegean Region”, IV. International Postgraduate Tourism Students Congress. April 26-27 - Antalya. Presentation of Doctoral Thesis Expanded Abstract published in Proceedings book. (turkish content)

ICOZ, O., B.S. Yilmaz, Z. Oter. 2008. Developing New Cultural Tourism Destinations in Turkey: An Integrative Approach Between Travel Agencies, Local Community and Tourists. International Tourism Conference, Cultural and Event Tourism: Issues and Debates, Akdeniz University November 05-09 Alanya/Antalya, Turkey. Full text published in proceedings book. (english content)

PIRNAR, I., Z. Oter. 2008. Izmir (Smyrna). in Tourism Geography of Turkey. (ed. Gurhan Aktas), Detay Yayincilik, Ankara, pp. 121-144. (book chapter, turkish content)

OTER, Z. 2008. The Central Anatolia: Other Provinces. in Tourism Geography of Turkey. (ed. Gurhan Aktas), Detay Yayincilik, Ankara, pp. 349-370. (book chapter, turkish content)

OTER, Z. 2009. Etiquettes of Information and Communication, Educational Journal of Turkish Gendarmerie, Year 13, No. 49, March, pp. 54-58. (turkish content)

OTER, Z. 2009. Use of Cultural Heritage in Tourism, Identities Tested by the Marketing of Handcrafts in Turkey: The Case of Gorece, Unpublished Doctoral Thesis, Perpignan-France: University of Perpignan Via Domitia, French-Catalan Transborder Institute, Center for Catalan Research and Study. Supervisor: Assistant Prof. Dr. Christian BATAILLOU. Defended 10 July 2009.

OTER, Z., O. N. Ozdogan, 2009. "Marketing Information System: A Managerial Tool to Boost Competitiveness of Tourism Enterprises", International Conference on Central Europe and Tourism Competitiveness, September 24-26, University of Pannonia, Veszprem, Hungary. (English content full text in proceedings book)

OZDOGAN, O. N., Z. Oter. 2009. "Effective Use of Competitive Advantage As A Management Tool: Case of Turkish Hospitality Industry", International Conference on Central Europe and Tourism Competitiveness, September 24-26, University of Pannonia, Veszprem, Hungary. (English content full text in proceedings book)

OTER, Z., S. Bertan. 2009. "Increasing Cultural Heritage Acessibility for Travelers and Local Residents in Turkey", International Davraz Congress on Social and Economic Issues Shaping The World's Future: New Global Dialogue, September 24-27, Suleyman Demirel University, Isparta, Turkey. (english full text in proceedings book)

OTER, Z. 2009. "Saving Nomadic Cultural Heritage: Carpets for Tourists Woven by Turkish Women", IMWC-International Multidisciplinary Women's Congress, October 13-16, Dokuz Eylul University Faculty of Arts and Sciences, Izmir, Turkey. (english abstract in book of abstracts), p. 627.

OTER, Z. O. Icoz. 2009. The Need for Protocol and Etiquette Knowledge in Marketing of Services: A Closer Look at Interpersonal Communication, ICBME’09- 5th International Conference on Business Management and Economics 22-24 October, Cesme-Izmir: Yasar University-Turkey, Valparaiso University-USA. (english content)

ICOZ, O.,  E. Gunlu, Z. Oter. 2009. Sport Tourism Destinations as Brand and Factors Affecting Destination Choices of Soccer Teams, ICBME’09- 5th International Conference on Business Management and Economics 22-24 October, Cesme-Izmir: Yasar University-Turkey, Valparaiso University-USA. (english content)

OTER, Z. 2009. Questions on Tourism and Culture in Izmir, Invited speaker to Live TV Program, TRT Tourism and Documentary Television Channel, Turkish National Radio and TV Corporation-Alsancak, Izmir. Name of Programme: "From Turkey (Turkiye'den)", Date: 04.11.2009., Wednesday. Hour: 09:20. Duration: 5 minutes. Media Producer: Mrs. Iris Alagoz. (english content)

OTER, Z. 2009. Questions on Troy as a Cultural Tourism Attraction, Invited speaker to Live TV Program, TRT Tourism and Documentary Television Channel, Turkish National Radio and TV Corporation-Alsancak, Izmir. Name of Programme: "From Turkey (Turkiye'den)", Date: 12.11.2009., Thursday. Hour: 09:20. Duration: 5 minutes. Media Producer: Mrs. Iris Alagoz. (english content)

OTER, Z. 2009. Contribution of Tourism to Local Development: Marketing Cultural Heritage of Gokova Town Via Tourism, University of Balikesir Burhaniye Regional Development Congress Proceedings Book, pp. 352-360. 14-16 November, Adramis Termal Hotel-Burhaniye, Balikesir, Turkey.  (Turkish fulltext) 

OTER, Z. 2009. Questions on Ishak Pasha Palace as a Cultural Tourism Attraction, Invited speaker to Live TV Program, TRT Tourism and Documentary Television Channel, Turkish National Radio and TV Corporation-Alsancak, Izmir. Name of Programme: "From Turkey (Turkiye'den)", Date: 24.11.2009., Tuesday. Hour: 09:20. Duration: 5 minutes. Media Producer: Mrs. Iris Alagoz. (english content)

             Courses Given:

1) 2003/2004, 2006/2007, 2007/2008: Tourism Geography of Turkey. (120 students) (english content)

2) 2003/2004: French for Business and Commerce. (20 students)

3) 2004/2005: Basic French Language. (15 students)

4) 2003/2004: Business and Commercial English. (15 students)

5) 2004/2005: Management of Travel Agencies and Tour Operators. (4 students) (turkish content)

6) 2006/2007, 2007/2008: Communication and Reporting Techniques in Tourism. (50 students) (english content)

7) 2008/2009: Introduction to Hospitality Industry, (55 students) (english content) ...

Certificates, training, courses taken:

1) 2010: 8th Research Methodologies Seminar, 27-31 January, Concorde Hotel, Lara-Antalya.

Other: 

Consultancy: 01.09.2001 – 31.01.2002. Under supervision of Prof. Dr. Orhan ICOZ , Izmir-Turkey. Business Center Travel Agency Business Center Turkey Boztepe Tourism Organization . Theme: Development of new travel and tourism business forms. Invited speaker to live TV session on regional EGE TV Regional Channel, to participate "Ekonomi Gundemi" (Economy Agenda) programme with Gurkan BoOZTEPE, produced by Journalist Ismail UGURAL in 2002.  Interview: 2006. Master’s Student Miss Ayse Kilic for her thesis titled “Expanding the Perception of Turkey not Just as a Destination of Sand and Beaches but as a World Class Winter Destination”. Bournemouth University, School of Management, Master’s Program of International Marketing Managament, Bournemouth – United Kingdom, pp. 92-94. Laureate of Le mot d'Or 2000. organized by APFA Actions pour Promouvoir le Français des Affaires , Haut Conseil de la Francophonie, and Agence Intergouvernementale de a Francophonie, Milliyet Journal Prize 02.05.1986.  Project participant in Dokuz Eylul University Strategic Plan 2006-2010. prepared in 2005. Member EC-DG Enterprise Tourism Unit Global Networks/Partnerships , LabforCulture , MALMED , DEUIFMED , DEUTOURISM , Agence Universitaire de la Francophonie  AUF , FUUH Forum UNESCO University and Heritage , Association of French Instructors in Izmir APFIZ  in coordination with French Cultural Center of Izmir CCCL , Ex-member of IZRO , TUREB . Bursary/Grant benefited for 3 years (2005-2007) during Doctoral Research Visits in University of Perpignan Via Domitia, France (total 15 months), French Government Grant BGF, French Embassy Cultural and Educational Services, Ankara. Certified National Tourist Guide service provided to english/french/turkish speaking audiences in Marmara Tour Operator , Izmir Lady Travel Agency , Hospitality Industry experience in Marmaris Grand Azur Hotel, Hotel Banu Siteler Marmaris , Kanarya Hotel Icmeler Marmaris , Hotel La Residence Megeve Haute Savoie France, International trade correspondance in Yersu Company , Reservation agent for Marmaris Hek Tour Travel Agency , Professional Translation and Interpretation french-turkish. Interested readers may exchane opinions on thematic cybergroups established such as Turkish Cultural Heritage Marketing, Meetings, Incentive, Conventions and Exhibitons in Turkey, Marketing Information System for Small and Mid-Size Enterprises, Dokuz Eylul University, Business Faculty, Dept. of Tourism Management Alumni-Sector-Student-Academic Platform.  

         PLEASE VISIT PERSONAL DOCUMENT MANAGEMENT PAGES TO CONTINUE.